FAQs

How do I join the loyalty program?

Simply create an account on our website, and you’ll be automatically enrolled in the loyalty program. 

How can I check my points balance?

Log in to your account and navigate to the ‘My Points’ section to view your current balance. 

Do my points expire?

Points expire 12 months after they are earned, so be sure to use them before they’re gone! 

Can I combine my points with other discounts or promotions?

Yes, you can combine your points with other promotions for even more savings.

  • Customer care

    Our dedicated customer support team is on-hand to answer your queries, from order requests to care advice. 
  • Sustainability

    We use recycled metals and increasingly sustainable processes to create luxury jewelry with a lower impact. 
  • WARRANTY

    We’re passionate about long-lasting jewelry. Should your jewelry become damaged due to a production defect, we will replace it at no cost if returned with a receipt within two years of purchase.